不出了，准备换一台

番职男孩

有换的可以私我，KS-LE-E hdd的，换KS-LE-B ssd

番职男孩

刚才搜了一下，有没有大佬知道ovh能不能全部退款啊？我真服了，我装了系统了，有个人说装了系统就不可以退？

番职男孩

美女约吗 发表于 2024-11-6 02:03
发tk问问，我记得好像是可以退款的
另外ovh可以push的？

可以push，我先去问工单吧

笑脸

番职男孩 发表于 2024-11-6 02:06
可以push，我先去问工单吧

hhd 还是ssd

番职男孩

笑脸 发表于 2024-11-6 02:10
hhd 还是ssd

hdd

tokyohot

我之前买了一台发工单等了三四天结果不能退款

番职男孩

tokyohot 发表于 2024-11-6 03:01
我之前买了一台发工单等了三四天结果不能退款

为啥？怎么回你的

tokyohot

番职男孩 发表于 2024-11-6 03:05
为啥？怎么回你的

Hi,

The following comment has been added to your support ticket :

Hello,

Greeting from OVHcloud, thank you for reaching us for support with the request of cancellation and refund of dedicated server, registered with order number - 17878516

Thank you for your patience, I can completely understand that coming to a decision of cancellation of service would be essential for you.

We regret to inform you that, we can only issue refunds in the case that we were unable to deliver a server in a timely manner, or if it is defective.

Since the product has been delivered and is fully functional, we cannot cancel and issue a refund, as this situation does not meet our criteria for refunds.

The refund is not applicable for the requested order, 17878516.

Please allow me to share that, you could make use of "time transfer process".

Time transfer process involves moving the remaining number of days from old server to new server based on prorata. It would required you to purchase a new dedicated server of your choice.